Privacy Policy for TLMyShop

Last Updated: August 14, 2025

At TLMyShop, we value your trust and are committed to protecting your privacy. This policy outlines how we collect, use, share, and protect your personal information when you visit and make purchases from our website.

1. Information We Collect From You

When you visit TLMyShop or make a purchase, we collect various types of information to provide you with our services and improve your experience.

a. Information You Directly Provide:

This includes personal details you give us when you:

• Make a Purchase: Your name, billing address, shipping address, email address, phone number, and payment information (like credit/debit card details, though these are processed by secure third-party payment processors).

• Create an Account: Your name, email address, and password.

• Contact Us: Any information you provide when you reach out with questions, feedback, or support requests.

• Sign Up for Marketing: Your email address for newsletters or promotional offers.

b. Information We Collect Automatically:

When you browse our website, certain information about your device and browsing activity is automatically collected to help us understand how our site is used and to improve your experience. This includes:

• Device Information: Your IP address, browser type and version, operating system, and device identifiers.

• Usage Information: Pages you view, products you click on, time spent on pages, referral source, and the path you take through our website.

• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to remember your preferences, track your browsing behavior, and display personalized content. You can manage your cookie preferences through your browser settings (see Section 6).

c. Information from Third Parties:

We may receive information about you from third-party service providers essential for our operations, such as:

• Payment Processors: When you make a purchase, your payment is processed by secure third-party providers such as Visa, MasterCard, American Express, PayPal, and Stripe. We do not directly store your full payment card details.

• Analytics Providers: Services like Google Analytics provide us with data on website traffic and user behavior.

• Advertising Partners: Data that helps us measure the effectiveness of our ads and provide you with relevant marketing.

2. How We Use Your Information

We use the information we collect for various purposes, all aimed at delivering the best possible service and shopping experience:

• To Process and Fulfill Orders: This is fundamental. We use your details to process your payment, ship your products, and communicate with you about your order status.

• To Operate and Improve Our Website: Understanding how you use our site helps us make it more user-friendly, efficient, and relevant to your needs.

• For Customer Support: To respond to your inquiries, resolve issues, and provide assistance.

• For Marketing and Communications: With your consent, we may send you emails about new products, promotions, or special offers. You can opt out at any time.

• For Security and Fraud Prevention: To protect our website, customers, and business from fraudulent transactions and other illegal activities.

• For Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We only share your information when it’s necessary to operate our business, fulfill your orders, or comply with legal obligations. We do not sell your personal information to third parties.

• Service Providers: We share necessary information with third-party partners who help us run our business, such as:

  • Fulfillment Partners & Suppliers: To process and ship your orders directly from their warehouses to your address. This includes your name, shipping address, phone number, and order details.

  • Payment Processors: To securely handle your payment transactions.

  • Marketing and Analytics Services: To help us analyze website usage and manage our marketing campaigns.

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

• With Your Consent: We may share your information for any other purpose if we have your explicit consent.

4. Your Rights and Choices

You have rights regarding your personal data. We are committed to helping you exercise them:

• Opt-Out of Marketing: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link at the bottom of any marketing email or by contacting us directly.

• Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections to any inaccurate data.

• Deletion: You can request that we delete your personal information, subject to certain legal obligations to retain data (e.g., for transaction records).

• Data Portability: You may request to receive a copy of your personal data in a structured, commonly used, and machine-readable format.

• Complaints: If you have concerns about how we handle your data, please contact us first. You also have the right to lodge a complaint with a supervisory authority responsible for data protection in your jurisdiction.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please remember that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

Cookies are small data files stored on your device that help websites remember information about you. We use various types of cookies:

• Necessary Cookies: Essential for the website to function (e.g., remembering items in your cart).

• Performance Cookies: Help us understand how you use our site, so we can improve it.

• Functional Cookies: Remember your preferences (e.g., language choices).

• Marketing/Advertising Cookies: Used to deliver more relevant advertisements to you.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may